Effective Date: 25 July 2026

At Nitya Homes, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy explains our order processing, shipping methods, estimated delivery timelines, shipping charges, and other important information related to the delivery of your purchases.

By placing an order with us, you agree to the terms outlined below.

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1. Order Processing

• Orders are processed Monday – Sunday.
• Orders are typically processed within 1–2 Business Days after payment confirmation.
• Orders placed after 2:00 PM IST may be processed on the next business day.
• During festive seasons, promotional sales, or unforeseen circumstances, processing times may be slightly extended.

You will receive an order confirmation email once your order has been successfully placed.

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2. Shipping Methods

We work with trusted courier and logistics partners to ensure your order reaches you safely.

Depending on your location and availability, we may offer:

• Standard Shipping
• Express Shipping (where available)
• Local Delivery (if applicable)

The available shipping options will be displayed during checkout.

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3. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery times are:

Please note that these are estimated delivery timelines and may vary depending on your location, courier partner, weather conditions, public holidays, or other unforeseen circumstances.

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4. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

For certain products or promotional offers, shipping may be included in the product price. Where shipping charges apply separately, the applicable amount will be clearly displayed during the checkout process before payment.

We are committed to transparent pricing, and no additional shipping charges will be applied after your order has been confirmed unless specifically agreed upon.

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5. Order Tracking

Once your order has been shipped, you will receive:

• A shipping confirmation email
• Your tracking number
• A tracking link provided by our courier partner

You can use the tracking information to monitor the status of your shipment.

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6. Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Weather conditions
• Natural disasters
• Public holidays
• High order volumes
• Courier operational delays
• Government restrictions
• Remote delivery locations

If your order is significantly delayed, please contact our customer support team, and we will assist you in tracking your shipment.

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7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete information is provided:

• Delivery may be delayed.
• Additional shipping charges may apply for re-delivery.
• We are not responsible for orders delivered to an incorrect address provided by the customer.

Please review your shipping details carefully before placing your order.

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8. Failed Delivery Attempts

If delivery cannot be completed due to:

• Customer unavailability
• Incorrect shipping information
• Refusal to accept the package

the shipment may be returned to us.

Additional shipping charges may apply if the order needs to be shipped again.

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9. Damaged or Missing Packages

If your order arrives:

• Damaged
• Opened
• Incomplete
• Missing items

Please contact us within 24–48 hours of receiving your order.

To help us investigate your request, please provide:

• Your Order Number
• Photos of the package
• Photos of the product (if applicable)
• A brief description of the issue

We will review your request and provide an appropriate resolution in accordance with our Return & Refund Policy.

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10. International Shipping

At present, Nitya Homes ships only within India.

We do not currently offer international shipping. If this changes in the future, this policy will be updated accordingly.

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11. Delivery Acceptance

We recommend inspecting your package upon delivery.

If the package appears damaged, opened, or tampered with, you may refuse delivery where permitted by the courier and contact us immediately for assistance.

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12. Contact Us

If you have any questions regarding shipping or your order, please contact us.

Nitya Homes

Email: helpnityahome523@gmail.com

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Last Updated

25 July 2026